Privacy Policy

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Haram Zone Travel’s Privacy Policies

Haram Zone Travel respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and share your data when you visit our website, contact us or book Hajj, Umrah and related travel services.

Who We Are

Haram Zone Travel provides Hajj, Umrah and related travel services to customers in the United Kingdom.

Address: 9C Waterborne Walk, Leighton Buzzard, LU7 1DH, United Kingdom
Email: Info@haramzonetravel.com
Telephone: +44 203 504 2414

Information We Collect

Depending on your enquiry or booking, we may collect:

  • Your name, address, email address and telephone number
  • Date of birth, nationality and emergency contact details
  • Passport, identification and visa information
  • Flight, hotel and travel preferences
  • Payment, invoice and transaction details
  • Health, mobility or special-assistance information
  • Messages sent through email, telephone, WhatsApp or website forms
  • Website information such as IP address, browser, device and pages visited

When you provide information about another traveller, you must have permission to share their details with us.

How We Use Your Information

We may use your personal information to:

  • Respond to enquiries and provide quotations
  • Arrange Hajj and Umrah packages
  • Book flights, hotels and ground transport
  • Assist with visa and travel-document requirements
  • Process payments, cancellations and refunds
  • Provide customer support
  • Manage complaints or service issues
  • Meet legal, tax, immigration and accounting obligations
  • Prevent fraud and protect our website
  • Improve our services and customer experience
  • Send relevant offers where you have agreed to receive marketing

We only use your information where we have a valid legal reason, including fulfilling a contract, meeting a legal obligation, obtaining your consent or protecting our legitimate business interests.

Sensitive Personal Information

Some travel information may include health, disability, mobility or religious details. We only collect this information when it is necessary to provide your requested service, protect your safety or meet travel requirements.

Where required, we will ask for your explicit consent before processing sensitive personal information.

Sharing Your Information

To complete your booking, we may share relevant information with trusted organisations, including:

  • Airlines
  • Hotels
  • Transport providers
  • Tour operators
  • Visa-processing services
  • Saudi Arabian service providers
  • Government and immigration authorities
  • Payment processors and banks
  • Travel-insurance providers
  • Website, email and booking-system providers
  • Professional advisers and regulatory authorities

We only share information that is reasonably necessary to provide the relevant service. We do not sell your personal information to third parties.

International Data Transfers

Hajj and Umrah travel requires us to work with service providers outside the United Kingdom, particularly in Saudi Arabia.

Your information may therefore be transferred internationally. Where required, we use appropriate legal and contractual safeguards to protect your personal information.

Payments

Payments may be handled by authorised banks or third-party payment providers. These providers may collect your card or banking information directly.

Haram Zone Travel may receive payment confirmation and transaction details without receiving your complete card information.

Cookies

Our website may use cookies to:

  • Operate essential website features
  • Remember your preferences
  • Understand how visitors use the website
  • Improve website performance
  • Measure advertising or marketing results

Non-essential cookies should only be used after you provide consent. You can control or disable cookies through your browser or website cookie settings.

Marketing Communications

Where permitted, we may send information about:

  • Hajj packages
  • Umrah packages
  • Seasonal offers
  • Travel updates
  • Related services

You can unsubscribe at any time by using the link in our emails or by contacting us directly.

Stopping marketing messages will not prevent us from sending important information about an active enquiry or booking.

Data Retention

We keep personal information only for as long as reasonably necessary.

General enquiries may normally be retained for up to two years. Booking, payment and transaction records may be retained for up to six years to meet legal and accounting requirements.

Passport, visa, medical and special-assistance information will be deleted or securely restricted when it is no longer required.

Data Security

We use reasonable technical and organisational measures to protect your information from:

  • Unauthorised access
  • Accidental loss
  • Misuse
  • Alteration
  • Unlawful disclosure
  • Destruction

Access to personal information is limited to employees and service providers who need it for legitimate business purposes.

However, no online system or internet transmission can be guaranteed to be completely secure.

Your Rights

Under applicable UK data-protection laws, you may have the right to:

  • Request access to your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict or object to certain processing
  • Withdraw consent
  • Object to direct marketing
  • Request data portability
  • Make a complaint about how your information is handled

To exercise your rights, email Info@haramzonetravel.com with the subject line “Data Protection Request.”

We may request identification before completing your request.

Children’s Information

Our packages may include children travelling with parents, guardians or authorised group leaders.

We may collect a child’s name, date of birth, passport information, visa details and travel requirements where necessary.

This information should be provided by a parent, guardian or authorised adult.

Third-Party Links

Our website may contain links to airline, hotel, payment, insurance or social-media websites.

These websites have their own privacy policies. Haram Zone Travel is not responsible for how external websites collect or use personal information.

Complaints

Please contact us if you have concerns about how we handle your personal information.

Email: Info@haramzonetravel.com
Telephone: +44 203 504 2414

You may also complain to the UK Information Commissioner’s Office if you are not satisfied with our response.

Changes to This Policy

We may update this Privacy Policy when our services, suppliers, website features or legal responsibilities change.

The latest version will always appear on this page with an updated revision date.

Contact Us

Haram Zone Travel
9C Waterborne Walk
Leighton Buzzard, LU7 1DH
United Kingdom

Email: Info@haramzonetravel.com
Telephone: +44 203 504 2414

Your Trusted Umrah & Hajj Travel Partner in the UK